Deletion

Account and data deletion

You can delete your account yourself from inside the app: open ScoreChom, tap your profile, and choose Delete my account under Danger Zone. This permanently removes your account and personal data. The steps below are for anyone who needs help or wants to make a request by email instead.

Deletion support: support@scorechom.com

What you can request

  • Full account deletion.
  • Removal of personal account data tied to the profile.
  • Review of linked organization or match data that should be corrected or removed.

What to send

  • The email address used on ScoreChom.
  • Your name and, if relevant, the organization you scored for.
  • A short description of whether you want account deletion, data review, or both.

Current processing model

  • Requests are handled by the admin-managed support process.
  • We may verify identity before deleting account-linked records.
  • Public match data may need case-by-case review where it affects shared results pages.

How to request deletion

  1. Email support@scorechom.com with the subject line ScoreChom Account Deletion Request.
  2. Include the account email address and enough detail for us to find the correct profile.
  3. If match or organization records need special handling, include links or names so the request can be reviewed accurately.

Processing time: we aim to acknowledge deletion requests within 7 days and complete verified account deletion as quickly as practical. If a request involves public match or organization records, we will explain what can be deleted directly, what should be anonymized, and what may need to remain as part of an organization-level sporting record.

Important scope note

Deleting an account is not always the same as removing all public match references if those records form part of an organization’s published history. Where that distinction matters, support will review the request and confirm what can be removed directly, what should be anonymized, and what belongs to an organization-level record.